wintk's Privacy Policy

When registering and using the wintk platform, we may collect the following types of personal information:

1.1 Information Provided Directly

• Full name and date of birth (for age verification)
• Valid email address and password
• Mobile number (for verifying bKash, Nagad, Rocket, or Upay accounts)
• Financial transaction information (details of deposits and withdrawals)
• Identity document information (national ID or passport as part of the KYC process)

1.2 Automatically Collected Information

• IP address and device identification information
• Browser type and version
• Time and date of platform access (BST, UTC+6)
• Page visit logs and session data
• Betting history and gaming activity records

The information you provide is used only for specific and legitimate purposes. wintk processes personal information for the following reasons:

• Account Management: Ensuring registration, login, and account security.
• Financial Transaction Processing: Completing deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
• Identity Verification: Confirming a user's age and identity through the KYC process (under the 21+ rule).
• Security and Fraud Prevention: Detecting suspicious activity and maintaining platform security.
• Customer Support: Resolving your issues and providing 24/7 live chat support.
• Responsible Gaming: Identifying patterns of excessive betting and providing assistance.
• Legal Compliance: Preparing reports in accordance with applicable laws and regulations.
• Platform Improvement: Conducting analysis to enhance the user experience.

We do not use your information for any purpose beyond this list. Data will not be processed for a different purpose without prior consent.

Cookies and similar technologies are used on the wintk website and app. Cookies are small text files stored in your browser or device.

3.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: Used to remember your preferences (language, settings).
• Analytics Cookies: Used to monitor and improve platform usage.

You can control or decline cookies at any time from your browser settings. However, disabling certain cookies may cause specific platform features to not work correctly.

wintk does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in specific circumstances:

• Payment Processors: Information necessary to settle transactions via bKash, Nagad, Rocket, and Upay is shared with the relevant payment service provider.
• Technology Service Providers: Software and infrastructure providers necessary for operating the platform, who are bound by confidentiality agreements.
• Law Enforcement Agencies: Providing information to the relevant authorities in accordance with valid legal orders or directives.
• Fraud Prevention: Limited exchange of information with partner organizations to prevent financial crime or fraud.

Strict confidentiality agreements are maintained for any sharing of data with third parties, and only the minimum information necessary for the specific purpose is provided.

wintk takes the highest technical and administrative measures to ensure the protection of your information:

5.1 Technical Security

• SSL (Secure Socket Layer) encryption is used for all data transmission.
• Passwords and sensitive information are protected by industry-standard hashing algorithms.
• Regular security audits and vulnerability assessments are conducted.
• Firewalls and intrusion detection systems are active at the server level.

5.2 Data Retention Period

Data is retained while the account is active and, after account closure, for as long as necessary to meet legal obligations. Financial transaction records are kept for the period specified under applicable regulations. Data is securely deleted at the end of the retention period.

5.3 Response to a Security Breach

In the event of a data security breach, wintk will notify affected users as quickly as possible and report the incident to the relevant authorities. You are advised to use a strong password and change it regularly to keep your account secure.

wintk is a platform for individuals aged 21 and above only. We do not intentionally collect information from any minor. Age verification is mandatory during the registration process.

If it comes to our attention that information from a minor has been collected, that information will be deleted immediately and the associated account will be closed. Parents or legal guardians who believe that their minor child's information has been collected should please contact us.

The wintk platform may contain links to third-party websites. This privacy policy applies only to wintk's own platform. Third-party sites have their own privacy policies, for which wintk is not responsible. Payment gateways such as bKash, Nagad, Rocket, and Upay operate under their own privacy policies.

wintk reserves the right to amend or update this privacy policy as needed. For any significant changes, we will notify you in the following ways:

• A visible notice will be displayed on the platform.
• An introductory message will be sent to your registered email address.
• The "Last Updated Date" at the top of this page will be updated.

Continued use of the platform after changes have been made will be considered as your agreement to the updated policy. For significant changes, explicit consent will be obtained.

If you have any questions or comments about this privacy policy, or if you would like to submit a request to exercise your rights, please contact us in the following ways: